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Contact Us

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Have any questions or concerns?  

We’re always ready to help! Send us an email at [email protected]

If you have any queries we have a list of  Frequently Asked Questions below that will tell you how to use our site.


How do I track my order?

Send us an email at [email protected] and we are happy to assist

What are your delivery options?

All our items are sent via Royal Mail, items posted within u.k, please allow 4-6 working days

For Worldwide we use  International Royal Mail delivery, please allow 7-10 working days, please order from

How do I return an item & return policy?

You have 14 days to return an order after receiving it.

If you change your mind, or the product you received is not what you expected, please contact us before returning the item.

Unless arrangements are made with us, you cover the cost of the return.

Please note that exceptions may apply for the return of certain custom-made, hygienic and other products.

If you have any questions, please contact us.

If the items are being returned because they are faulty, please read Faulty items section.

Damaged or Faulty  items?

We are sorry your order has been damaged, please accept our apologies for any inconvenience this may have caused. Please note if your order has been received damaged we request that you report this upon arrival of your order.

We can then assess the damage and arrange a suitable solution for you.

What to do if i have not received  my Order?

Once your order has been sent, you will receive a confirmation email.  If your order has not arrived by the estimated time, please contact us.

Do you provide International delivery?

Yes, we do provide international delivery please use

Will I be charged customs and import charges?

Orders being placed for delivery outside of the UK may be subject to customs charges or import duties which are levied by the importing country at the time the delivery arrives in your country.

These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot advise what the cost may be (customs policies and import duties vary widely from country to country).

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